1. Agreement to Terms
These Terms of Service ("Terms") are between you ("Client," "you," or "your") and Clarevo ("we," "our," or "us"), operated by HHP, LLC. They govern your use of the Clarevo content service at clarevo.ai.
No long-term contract required for the Individual Executive Track. Month-to-month. Cancel anytime with 5 business days notice. The Leadership Team Track requires a 3-month initial period to properly onboard a full executive team, then becomes month-to-month. By completing our intake form or making a payment, you confirm you have read and agree to these Terms. If you're acting on behalf of a company, you represent you have authority to do so.
If you do not agree to these Terms, do not use our service.
2. Service Description
Clarevo is a done-for-you LinkedIn thought leadership service for B2B professionals. We extract your voice and expertise through an onboarding intake process, create original LinkedIn content in your authentic voice, and schedule and publish that content on your behalf.
Our service includes:
- Voice extraction and profile creation from your intake questionnaire and discovery call
- Monthly content creation (posts written to match your voice, POV, and ICP)
- Content approval process (draft delivery for your review before publishing)
- Scheduling and publishing to LinkedIn via authorized tools
- Monthly performance summary (for clients on active plans)
Services are delivered remotely. No in-person meetings are required, though discovery calls and leadership assessments are conducted via video.
3. Individual Executive Track
| Detail | Terms |
|---|---|
| Price | $698/month per profile |
| Posts included | 30 posts per month (approximately 1 per day) |
| Profiles | 1 LinkedIn profile |
| Commitment | Month-to-month. No long-term contract required. |
| Billing cycle | Monthly, billed on the same date each month |
| Onboarding | 20-minute discovery call + intake questionnaire required before first posts |
60-Day Engagement Growth Guarantee
If you do not see measurable engagement growth (impressions, profile views, or follower count) within 60 days of your first published post, we will refund your first month's fee in full. To qualify, you must have approved and published a minimum of 20 posts during the 60-day period and provide access to your LinkedIn analytics. Refund requests must be submitted within 75 days of your start date.
4. Leadership Team Track
| Detail | Terms |
|---|---|
| Price | $598/seat/month |
| Minimum seats | 5 seats ($2,990/month minimum) |
| Posts included | 30 posts per executive per month |
| Commitment | 3-month minimum commitment, then month-to-month |
| Billing cycle | Monthly, billed on the same date each month |
| Onboarding | Leadership LinkedIn Assessment required: 30-minute video call with all participating executives present |
| Includes | Coordinated multi-exec content calendar, topic collision prevention, Slack support channel, quarterly GTM strategy call |
The 3-month minimum commitment reflects the time required to properly onboard a leadership team, establish coordinated content lanes, and produce measurable results. Early termination during the minimum period is not eligible for refund of remaining committed months, unless Clarevo has materially failed to deliver the agreed service.
5. Payment & Billing
Payment processing
All payments are processed by Stripe (Stripe, Inc.). By providing your payment information, you authorize Clarevo to charge your card on a recurring monthly basis for the applicable subscription fee until you cancel.
Billing date
Your billing date is set on the date you first complete payment. Subsequent charges occur on the same calendar date each month. If that date does not exist in a given month (e.g., the 31st in February), billing occurs on the last day of that month.
Price changes
We will notify you by email at least 30 days before increasing your subscription price. Price increases will not take effect until the billing cycle following the notice period. Continuing to use the service after the effective date of a price change constitutes acceptance of the new price.
Failed payments
If a payment fails, we will retry up to 3 times over 7 days. If payment cannot be collected after 3 attempts, your service will be paused until payment is resolved. Content will not be published while an account is in payment failure status.
Taxes
Prices listed do not include applicable sales tax. You are responsible for any applicable taxes in your jurisdiction. We will collect and remit Texas sales tax where required.
6. Cancellation & Refunds
Individual Track cancellation
You may cancel your Individual Executive subscription at any time by emailing hello@clarevo.ai with at least 5 business days notice before your next billing date. Your service continues through the end of your current paid billing period. No partial-month refunds are issued except as provided in the 60-Day Guarantee (see Section 3).
Leadership Team Track cancellation
The Leadership Team Track requires a 3-month minimum commitment. After the minimum period, you may cancel with 15 days written notice before your next billing date. Early cancellation during the minimum commitment period does not entitle you to a refund of committed months.
Refund policy
- 60-Day Guarantee (Individual Track): First-month refund if engagement does not grow within 60 days, per Section 3 terms.
- Service failure: If Clarevo materially fails to deliver agreed services (e.g., publishes no posts for 14+ consecutive days without your approval), you are entitled to a pro-rated refund for the days of non-delivery.
- General policy: Outside of the above, all subscription fees are non-refundable. Fees charged for completed months of service are not refundable.
Pausing service
We offer one-time service pauses of up to 30 days per 12-month period upon written request. During a pause, billing is suspended and no content is produced or published.
7. AI-Generated Content
Clarevo uses AI language models as part of our content creation process. All content is based on your voice profile, intake responses, and topic guidance, and is reviewed for quality and brand alignment before delivery to you for approval.
Important: You are responsible for reviewing and approving all content before it is published to your LinkedIn profile. By approving content, you confirm that it is accurate, does not violate any applicable laws or regulations, does not infringe third-party rights, and complies with your professional obligations (including any regulatory requirements in your field).
Clarevo does not warrant that AI-generated content will be free from errors, inaccuracies, or omissions. We are not responsible for any consequences arising from published content that you have reviewed and approved.
You must notify us immediately if any approved content contains factual errors, confidential information, or anything that should not be published. Clarevo will make reasonable efforts to remove or correct published content upon timely notice.
8. LinkedIn Platform Compliance
Clarevo operates in compliance with the LinkedIn User Agreement, LinkedIn Platform Terms, and LinkedIn's content policies. You are responsible for ensuring your LinkedIn account remains in good standing. Clarevo is not responsible for any LinkedIn account restrictions, suspensions, or terminations that result from your own conduct, violations of LinkedIn's terms, or actions taken by LinkedIn independently of Clarevo's publishing activity.
You agree not to use Clarevo's service to publish content that violates LinkedIn's policies, including but not limited to spam, false or misleading content, harassment, or content that violates applicable laws.
LinkedIn may update its platform terms at any time. If a LinkedIn policy change materially affects Clarevo's ability to deliver the service, we will notify you promptly and work with you to adjust the service accordingly.
9. Intellectual Property
Your content
You own all content published to your LinkedIn profile through Clarevo. Your voice profile data, intake questionnaire responses, and the final published posts belong to you. Upon cancellation, you may request a copy of all content created during your subscription within 90 days of cancellation.
Clarevo's methodology and tools
Clarevo retains all rights to our proprietary content creation methodology, AI systems, workflow processes, quality frameworks, and the Clarevo brand. Nothing in these Terms transfers ownership of our intellectual property to you.
Feedback
If you provide feedback, suggestions, or ideas about our service, you grant Clarevo a non-exclusive, perpetual, royalty-free license to use that feedback to improve our service. We will not attribute feedback publicly without your permission.
Testimonials and case studies
With your written permission, Clarevo may reference you as a client, share engagement metrics, and use anonymized or attributed results in marketing materials. You may withdraw permission at any time, and we will remove your information from active marketing within 30 days.
10. Confidentiality
Both parties agree to keep confidential any non-public information disclosed in connection with the service. "Confidential Information" includes your voice profile data, business strategy, client information, and any information you mark as confidential. It does not include information that becomes publicly available through no fault of the receiving party.
Clarevo will not share your confidential information with other clients, third parties (except service providers under confidentiality obligations), or the public without your prior written consent.
Confidentiality obligations survive termination of the service for a period of 3 years.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." CLAREVO MAKES NO WARRANTY, EXPRESS OR IMPLIED, THAT THE SERVICE WILL MEET YOUR SPECIFIC BUSINESS OBJECTIVES, GENERATE A SPECIFIC VOLUME OF LEADS, CLIENTS, OR REVENUE, OR ACHIEVE ANY PARTICULAR LINKEDIN METRICS.
LinkedIn platform performance depends on many factors outside Clarevo's control, including LinkedIn algorithm changes, your industry, your ICP, your posting consistency, and market conditions. Clarevo's obligation is to deliver high-quality content in your voice, published on schedule. Results are not guaranteed beyond the 60-Day Engagement Growth Guarantee in Section 3.
Clarevo is not a law firm, accounting firm, or licensed financial advisory. Nothing in our content or service constitutes legal, financial, tax, or professional advice. Content published on your behalf is for informational and thought leadership purposes only.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CLAREVO'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL FEES YOU PAID TO CLAREVO IN THE 12 MONTHS PRECEDING THE CLAIM.
IN NO EVENT SHALL CLAREVO BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR LOSS OF BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
These limitations apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and survive the termination of these Terms.
13. Indemnification
You agree to indemnify, defend, and hold harmless Clarevo and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the service; (b) content you approve and authorize for publication; (c) your violation of these Terms; (d) your violation of any applicable law or third-party rights; or (e) any claim that your content infringes a third party's intellectual property or other rights.
14. Termination
By you
You may cancel your subscription at any time per Section 6. Upon cancellation, access to the service and content creation ceases at the end of your current billing period.
By Clarevo
Clarevo may terminate or suspend your account immediately, without prior notice, if: (a) you violate these Terms; (b) you fail to pay after repeated billing attempts; (c) you use the service in a way that violates LinkedIn's policies or applicable law; or (d) continuing to serve you would cause legal or regulatory exposure for Clarevo.
In cases of termination for non-payment or policy violation, no refund of prepaid fees will be issued. In cases of termination by Clarevo for reasons unrelated to your conduct, a pro-rated refund for unused days in your current billing period will be issued.
Effect of termination
Upon termination, all access to the service ceases. Post publishing authorization is revoked. Your voice profile data is retained for 90 days per our data retention policy, then deleted.
15. Governing Law & Dispute Resolution
Governing law
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict-of-law provisions.
Informal resolution
Before initiating any formal dispute, the parties agree to attempt to resolve the dispute informally by contacting hello@clarevo.ai. We will try to resolve the issue within 30 days of receiving notice.
Arbitration
Any dispute not resolved informally shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall take place in Montgomery County, Texas. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class action waiver
YOU AGREE THAT ANY CLAIMS WILL BE RESOLVED ON AN INDIVIDUAL BASIS AND NOT AS PART OF A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
Venue
For any matter not subject to arbitration, you consent to exclusive jurisdiction and venue in the state or federal courts located in Montgomery County, Texas.
16. Changes to Terms
We may update these Terms from time to time. When we make material changes, we will notify active clients by email at least 14 days before the changes take effect. The updated Terms will be posted at clarevo.ai/terms with a new effective date.
If you do not agree to the updated Terms, you may cancel before the effective date. Continuing to use the service after the effective date constitutes acceptance of the updated Terms.
17. Contact
For questions about these Terms, billing disputes, or cancellation requests:
These Terms do not constitute legal advice. If you have questions about your legal obligations under these Terms, consult a qualified attorney.